We pride ourselves on being at the cutting edge of technology and innovation in clinic management software. That’s why we regularly release updates to e-clinic and make them available to all our cloud-hosted clients. Even better, upgrades are included in the cost of your e-clinic licence, so there’s nothing extra to pay to keep your practice management software up to …
It’s common knowledge that it costs a lot more to attract new clients than to retain existing ones – whatever business you’re in – but that’s not the only reason to foster loyalty. Building trusted relationships is a priority for any medical practice. This is far easier to achieve with a patient who wants to come back to your clinic …
When you think about your favourite coffee shop, fashion brand, or cosmetics company, there’s a pretty good chance that colour plays a significant part in the images your mind conjures. In fact, research has shown that colour can influence up to 90% of our initial impression of a brand, and even influences 85% of consumers’ buying decisions. Colours provide a strong and …
Staff retention is a tricky balancing act in all industries, and poses a particular challenge in the healthcare sector, especially given the recent challenges. High turnover imposes unnecessary expenses on a business, and can create a less than professional impression for patients who expect good continuity and to build trusting relationships with their practitioners. Most healthcare practices understand that staff …
How your business appears from the outside is paramount to success. Whether you’re launching a new clinic or already running a well-established practice which is in need of a little polishing, you’ll find help and tips in this blog post. A clinic or practice that presents itself in a professional manner is more attractive to new patients, more likely to …
Like many of our clients, the e-clinic team were resourceful and flexible when COVID-19 lockdowns and restrictions changed our business practices in 2020 and 2021. We made the most of technology to keep in touch and continue to develop relationships, but I think we can all agree that there’s no substitute for meeting in person. That’s why we’re delighted to …
If you’re looking to find a new product or service, chances are your first port of call will be to ask your friends and family for a recommendation. Even if you’d not been looking for something in particular, hearing someone you trust make a recommendation can lodge it in your brain for the the future, or even pass on the …
Managing a busy clinic can mean juggling many tasks at the same time, so prioritisation is all important. Knowing what to prioritise though can be tricky, as is working out what tasks will give you the most in return for the time spent on them. If you’re collating data, that can offer up clues as to where your attention is …
Starting your own practice may be the obvious next step, or perhaps your long term goal as a practitioner, but there is much to think about when setting up a new practice. Whether your specialism is physiotherapy or chiropractic, dermatology or aesthetics, podiatry or nutrition, ophthalmology or ultrasound – running your own business is quite different to being employed by someone …
Creating a safe and respectful environment is a primary objective for any workplace or healthcare setting, and fostering inclusivity in your clinic will certainly lead to better health outcomes and greater patient satisfaction. Focussing on the wellbeing of both staff and patients builds trust and encourages loyalty, so considering how your clinic or medical practice supports the inclusivity of LGBTQ+ …
