Category Archive

Keystone customer service skills

Pippa MacDonaldJanuary 19, 2021Business news, e-clinic news, Support

We regularly hear about clinics with ‘top notch’ customer service, but what exactly does that mean? Companies which perform well on that metric tend to have an integrated, holistic approach to customer care. It’s part of the culture, not just … Read More

Press release: ClearCourse acquires PPM

Mark LainchburyJanuary 12, 2021Business news, e-clinic news

ClearCourse Partnership, a group of innovative technology companies of which e-clinic is part, today announced a deal to acquire the assets of PPM Software. The acquisition is ClearCourse’s first of the year and strengthens the group’s healthcare and CRM capabilities. Founded in 1998, PPM has built … Read More

Launch of BookmyClinic – our online booking app

Mark LainchburyDecember 16, 2020Business news, e-clinic 2, e-clinic news, Upgrades

We are truly excited to let you know about the launch of a new service available to clinics using e-clinic 2. You asked for online booking, but we’ve given you much more. For months, we’ve been developing and testing BookmyClinic, … Read More

What are your Black Friday marketing strategies?

Mark LainchburyNovember 20, 2020Business news, e-clinic news, Support, Training

Black Friday isn’t just about crowds of shoppers fighting over discount electrical equipment. In fact, this year, it will largely take place online, with non-essential shops and services closed due to the latest UK lockdowns. What started as a one … Read More

Why online booking is the way forward

Pippa MacDonaldOctober 13, 2020Business news, e-clinic 2Leave a Comment

As we are spending more time at home and in many cases, our kitchen is our office, laptops and phones are even more essential to us. We can do practically anything via a gadget and booking online appointments is one … Read More

How to work from home effectively

Pippa MacDonaldApril 20, 2020Business news, e-clinic newsLeave a Comment

Like much of the UK, the e-clinic team are all working from home due to the coronavirus crisis. We’ve put together some tips on how to do this effectively. 1. Dress like you mean business Although it’s tempting to stay … Read More

Coronavirus update

Mark LainchburyMarch 18, 2020Business news, SupportLeave a Comment

As the Coronavirus (COVID-19) situation continues we are aware there are concerns around its potential impact on business operability. We want to assure you that we are still dedicated to delivering excellent service to our clients. Further to the government’s … Read More

Does your website need a facelift?

Mark LainchburyMarch 11, 2020Business newsLeave a Comment

Recent research shows that almost 80% of people would first research a company online before deciding to buy their product or services. This demonstrates the importance of having a professional and attractive website which reflects your business values, but also … Read More

Getting the right information: key reports for Clinic Managers

Mark LainchburyJanuary 28, 2020Business news, e-clinic 2, TrainingLeave a Comment

The role of Clinic Manager is a tough one. Being responsible for the smooth running of a medical practice – whether chiropractic, aesthetic, psychiatric or any other – is hard work and requires many diverse skills. You need to be … Read More

A guide to search engine optimisation for clinics

Pippa MacDonaldDecember 5, 2019Business newsLeave a Comment

There’s no point in having a website if no one can find it. No matter how packed with information or beautiful-looking your website is, if it doesn’t rank high on Google, your patients and potential patients won’t see it. That’s where … Read More

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