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Category Archive

What does the GDPR mean for your clinic?

Arran HayesNovember 2, 2017Business news, e-clinic Pro, e-clinic Standard, SecurityLeave a Comment

GDPR

As of the 25th May 2018, all UK businesses that store consumer data will legally be required to adhere to the General Data Protection Regulation (GDPR). However, the implications of this new EU-led directive may still not be clear to … Read More

Are you making the most of e-clinic’s financial features?

Mark LainchburyOctober 24, 2017e-clinic Pro, e-clinic Standard, Financial, SupportLeave a Comment

e-clinic offers a plethora of financial features. I’m sure you’re familiar with the basics of invoices and receipts, but this post will highlight some functionality which you may not be aware of. If you want to know more, or need … Read More

Our support service

adminJune 26, 2017e-clinic Pro, e-clinic Standard, SupportLeave a Comment

Support

We’re always chatting to existing and prospective customers, and one of the topics which comes up more and more frequently is the importance of a great support service. When things go wrong, or when you just need a helping hand, … Read More

Making the most of text messaging in e-clinic

adminJanuary 18, 2017e-clinic news, e-clinic Pro, e-clinic Standard, TrainingLeave a Comment

Marketing

Do you use text messaging in e-clinic? If you only use it to remind patients of their appointments, you could be missing a trick. You can communicate with patients by text for all sorts of reasons, on all sorts of subjects. … Read More

Major new upgrade to e-clinic Pro

adminMarch 23, 2016e-clinic Pro, FileMaker, Upgrades

e-clinic main menu

We are really pleased to announce a new major update of our flagship product, e-clinic Pro. The new version (Pro v14) will be available from May 2016 and includes major workflow enhancements and performance improvements. The list of new and … Read More

Why e-clinic isn’t expensive

adminJune 17, 2015e-clinic news, e-clinic Pro, FileMaker, Support, Training, Upgrades

UK money

One of the challenges for any company is to deal with the public perception of their product.  We’re delighted that our research shows potential customers see e-clinic as powerful and feature-rich, used by some of the top clinics and chains in the … Read More

Moving from paper to PC: What are you scared of?

adminMay 12, 2015e-clinic Pro, e-clinic Standard, FileMaker, Training

Moving to paper

Although the benefits of moving from paper to a computer-based system are not in doubt for most people, every now and then we come up against someone who says: “Why should I bother?” Although anyone who contacts us directly is … Read More

Training? Why should I bother?

adminDecember 29, 2014e-clinic Pro, e-clinic Standard, Training

Reporting

When it comes to training, many small businesses are torn. Although they want smart employees who are well-equipped and productive, they don’t want a big bill or time out of the office. Another common fear is that just-trained staff will … Read More

In support of our excellent support team (part 2)

adminNovember 11, 2014e-clinic Pro, e-clinic Standard, Support, Training

Support team

Last week I shared with you some of what I discovered from my week on the e-clinic support desk. As I said, in addition to making up my mind about ZenDesk, it also taught me a great deal about client behaviour: … Read More

Our support team are 700% better than average!

adminOctober 30, 2014e-clinic news, e-clinic Pro, e-clinic Standard, Support, Training

Support team

As I write this article I find myself on the 6:36 East Coast Shipley to London train for a meeting. My frequent train journeys to and from London are always a useful time to reflect and plan. Being difficult to … Read More

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CONTACT US

0845 216 1111
sales@e-clinic.co.uk
Kirkgate House
30 Kirkgate
Shipley
West Yorkshire
BD18 3QN

Clearcourse Business Services Limited T/A e-clinic

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  • Keystone customer service skills January 19, 2021
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