Launch of BookmyClinic – our online booking app

Mark LainchburyBusiness news, e-clinic 2, e-clinic news, Upgrades

BookmyClinic online booking

We are truly excited to let you know about the launch of a new service available to clinics using e-clinic 2.

You asked for online booking, but we’ve given you much more. For months, we’ve been developing and testing BookmyClinic, and now we can let you in on the secret.

BookmyClinic lets your patients find and book treatments online, then quickly and easily pay for them. However, unlike other online booking systems, BookmyClinic puts the patient at its heart. It’s a new way of looking at the healthcare experience, allowing your patient to manage multiple clinic relationships in one place.

How does it work?

Once a patient has registered with BookmyClinic, they can log in and book appointments with your clinic. They can pay a deposit or consultation fee online, or if you prefer, pay in full for their treatment.

Patients can access BookmyClinic through your website or download the BookmyClinic app to their smartphone or tablet.

You are in control – adding treatments, managing your diaries and setting payment rules. Appointments appear directly in the correct diary and payments are made in advance. That means less missed calls, less admin and more time with your patients, doing what you love.

You’ll find you quickly reduce no shows and gain commitment to treatment by taking a deposit or full payment on booking. BookmyClinic’s marketing tools mean you can encourage repeat business by pushing offers to your patients and those of other clinics whose services complement yours. 

How do I tell my patients?

We’ve created a marketing toolkit to help you get the message out to your patients and encourage them to start using the service. We’ve created a branded email template for you to import into your own Mailchimp account and written some plain text emails which you can adapt. We’ve also designed lots of social media graphics which you can post on your clinic’s Facebook and Instagram pages.

Our support team will be happy to help you create text and email campaigns from within e-clinic if you’ve not done this before. We’ll even give you 250 free text messages if you’ve not tried text messaging before to get you started.

How will it benefit my clinic?

  • Offer your patients quick & easy online booking 24/7
  • Get a deposit or full payment before an appointment
  • Showcase all your treatments in one place
  • Reach out to patients of clinics whose services complement yours Show your patients you’re a modern, tech-savvy clinic
  • Integrates seamlessly with your website

How do I find out more?

We’ve giving existing e-clinic users the chance to sign up first. If you’d like to know more, email We’ll check what version of e-clinic you’re currently using and if necessary, book you a free upgrade to e-clinic 2. If you’re already using e-clinic 2, we’ll talk you through the next steps and answer your questions. You can also find out more and register at