Get ready for your assisted setup


When you buy e-clinic, we’ll book you a two hour slot for a member of our team to connect to you and help you get e-clinic set up to suit your clinic.

That means things like adding users, creating diaries, adding treatments, adding your price list, and setting up invoice and letter templates. If it’s not set up correctly, you won’t use e-clinic to its full capacity. This video will show you the types of things we need you to think about before your assisted setup. It would be really helpful if you could watch this video in advance of the date booked for your assisted setup.


You can find a series of short videos here to help new and existing users undertake simple and more complex tasks. You can also find them all on our YouTube channel. You might also want to join or watch a recording of any of our weekly webinars, which tend to be longer and more detailed.

We are constantly adding to and updating our video tutorials so if there’s something you need to know about but can’t find here, please get in touch. Video tutorials are just one of the options we recommend as part of your ongoing training. To chat about training for new starters, refresher courses for existing staff and advanced training, email or call us on 03333 012 013.


  • On-site training at your clinic
  • Courses in the e-clinic classroom
  • Free webinars for ongoing learning
  • Free online refresher training
  • Ongoing telephone support