COMMUNICATIONS

Communicate with patients and colleagues

COMMUNICATIONS

e-clinic 2 makes communicating with your patients and colleagues quick and easy.

Cut DNAs by sending auto-reminders via text or email at a time specified by you, send standard letters to patients, their GPs and insurance companies, create targeted marketing campaigns, and assign tasks to yourself and others.

Our development team can also add some bespoke features such as integrating the leads you gather from your website and from your call centre/outbound call management for telesales campaigns.

*Word integration not available on iOS devices

Cut DNAs by up to 60%

Set patient contact method preferences

Create detailed marketing lists

Send targeted campaigns via text or email

Create your own letters

Use Word integration for standard letter templates*

Auto-assign tasks to colleagues

Marketing

MARKETING

Send texts, emails or letters directly from our software to launch new products, promote offers and encourage bookings with targeted patient lists. e-clinic 2 also integrates with Mailchimp for professional-looking HTML campaigns.

Case study: A text campaign sent by one of our clients to lapsed patients saw 16% return to the clinic, with an average spend of £348 per appointment.

CLINIC MANAGEMENT

Appointment confirmations can be sent by text, email or letter depending on your patient’s preference.

Auto-reminders are great at cutting DNAs and e-clinic 2 can be set to do this automatically by text (from 3.5p) or email (included), as many days before the appointment as you wish.

Tasks can be auto-assigned to colleagues, with deadlines, to ensure the smooth running of your clinic.

Clinic management