SUCCESS STORIES

Real Practices, Real Results

Discover how healthcare practices across the UK have transformed their operations with e-clinic.

Why Clinics Choose e-clinic

Clinics move to e-clinic for dependable automation, responsive support, and pricing that makes sense for growth.

From private GP surgeries to national groups, e-clinic helps teams save time, grow revenue and deliver better patient experiences.

Let’s map these reasons to your own decision criteria.

Team members at Crown Clinic reviewing patient information

Hair transplant

Crown Clinic: Patient Records at a Glance

Crown Clinic • Manchester

Challenge

Crown Clinic needed a single source of truth for every patient interaction, from consultation notes to finance and follow-up messaging.

Solution

e-clinic centralised letters, emails, appointments and finance so the team could review complete patient files in seconds.

“e-clinic has helped us to organise our patients and clients database - manage each patient and client file with letters, emails, appointments, finance and so on. At a glance you can easily view the patient and client records.”Crown Clinic

Practitioner at Glow Skin Clinic using e-clinic

Aesthetic medicine

Glow Skin Clinic: All Essential Features in One Place

Glow Skin Clinic

Challenge

The clinic wanted software that combined core operational features without compromising on support.

Solution

With e-clinic, the team gained a comprehensive toolkit backed by responsive specialists from onboarding onward.

“I've found the e-clinic team extremely helpful and supportive from the beginning. I think this is the only software that I've come across with all the essential features in one place.”Glow Skin Clinic

Mental health and addiction services

Six Mental Health: Safeguarding Data While Scaling Support

Six Mental Health • United Kingdom • Multi-disciplinary team

Challenge

Six relied on spreadsheets secured with ad-hoc tools, which created inefficiencies, safeguarding concerns and disconnected clinical and financial processes as demand for services grew.

Solution

Working with e-clinic, Six implemented a secure, bespoke platform that unified client records, referrals and finance while meeting rigorous safeguarding standards within three months.

Key Outcomes

50% faster
Call response times
enabling quicker access to support
2× quicker
Client onboarding
data uploads and forms completed in half the time
ISO27001 achieved
Compliance milestone
first mental health service company to secure certification

“It’s a very strong and impressive piece of software, our staff have said it was a game changer. It has made a significant difference for us.”Frances Ryder, Business Manager & Non Executive Director

Medical spa

EF MEDISPA: Scaling with Confidence

EF MEDISPA

Challenge

As EF MEDISPA expanded from a single clinic to multiple sites, they needed technology that could keep pace with new locations and teams.

Solution

e-clinic evolved alongside the business, supporting new workflows and giving leadership visibility across every site.

“We have used e-clinic as we have grown from a single clinic to multiple sites across the country. We have been impressed with how its technology has progressed with the changes in the market.”EF MEDISPA

More case studies are coming soon. In the meantime, speak with our team to be connected with clinics like yours.