The climate emergency is again in focus as world leaders have been gathering for the 27th United Nations Climate Change Conference, more commonly referred to as COP27. There is no doubt that major changes need to be made on national levels, but individuals and businesses are also stepping up to do their part and make a difference. Making your clinic …
Over the past decades, as computers have gradually come to dominate everyday office life, it was expected that eventually every workplace would be paperless. But whilst most clinics have reduced paper use, many are still reliant – to at least some degree – on paper notes and forms. Going paperless may feel like the right thing to do, and an …
The idea that clinic efficiency and patient retention directly correlate is well known, but putting it into action is another matter. Patients trust clinics which are well organised and competent, but clinics can also be busy and chaotic places. Clinic managers have to juggle admin tasks as well as deal with nervous patients and troubleshoot emerging issues, whilst sole practitioners …
First impressions are important in any business, providing customers with an indelible image of what they can expect. For most clinics, it is the waiting room that provides patients with their first impression, so it’s essential that you successfully convey how professional and welcoming your practice is. A clinic that presents an attractive and comfortable waiting room is more likely …
We pride ourselves on being at the cutting edge of technology and innovation in clinic management software. That’s why we regularly release updates to e-clinic and make them available to all our cloud-hosted clients. Even better, upgrades are included in the cost of your e-clinic licence, so there’s nothing extra to pay to keep your practice management software up to …
It’s common knowledge that it costs a lot more to attract new clients than to retain existing ones – whatever business you’re in – but that’s not the only reason to foster loyalty. Building trusted relationships is a priority for any medical practice. This is far easier to achieve with a patient who wants to come back to your clinic …
When you think about your favourite coffee shop, fashion brand, or cosmetics company, there’s a pretty good chance that colour plays a significant part in the images your mind conjures. In fact, research has shown that colour can influence up to 90% of our initial impression of a brand, and even influences 85% of consumers’ buying decisions. Colours provide a strong and …
Staff retention is a tricky balancing act in all industries, and poses a particular challenge in the healthcare sector, especially given the recent challenges. High turnover imposes unnecessary expenses on a business, and can create a less than professional impression for patients who expect good continuity and to build trusting relationships with their practitioners. Most healthcare practices understand that staff …
How your business appears from the outside is paramount to success. Whether you’re launching a new clinic or already running a well-established practice which is in need of a little polishing, you’ll find help and tips in this blog post. A clinic or practice that presents itself in a professional manner is more attractive to new patients, more likely to …
Like many of our clients, the e-clinic team were resourceful and flexible when COVID-19 lockdowns and restrictions changed our business practices in 2020 and 2021. We made the most of technology to keep in touch and continue to develop relationships, but I think we can all agree that there’s no substitute for meeting in person. That’s why we’re delighted to …
