Exciting news from e-clinic!

Rebecca RobinsonNews

It’s been a busy year for us at e-clinic.  As well as supporting our clients to deliver the diverse services they offer, behind the scenes we have been hard at work on an exciting new offering. Since we joined the ClearCourse group, our focus has been to grow the business with our industry-specific software and embedded payments platform.  This allows …

Aesthetic Conference and Exhibition attendees

Showcasing e-clinic at the 2023 Aesthetics Conference and Exhibition 

Caleb AdohEvents, News

e-clinic is thrilled to announce that we are exhibiting at the upcoming Aesthetics Conference and Exhibition (ACE), taking place on the 10th and 11th of March 2023 at the Business Design Centre, London. As a leading provider of clinic management software, we understand the importance of staying up-to-date with the latest trends and technologies in the aesthetics industry.   ACE is …

Reporting

New release of e-clinic

adminBlog, News, Software

We pride ourselves on being at the cutting edge of technology and innovation in clinic management software. That’s why we regularly release updates to e-clinic and make them available to all our cloud-hosted clients. Even better, upgrades are included in the cost of your e-clinic licence, so there’s nothing extra to pay to keep your practice management software up to …

Aesthetic Medicine Live on 8-9 July

Emily MacDowallBlog, Business, Events, News, Software

We are delighted to be attending Aesthetic Medicine Live on 8-9 July 2021, at the National Hall, Olympia London. We are all looking forward to having a bit of normality back in our lives and attending our first conference since the pandemic is one crucial step closer to achieving that! You’ll find us at stand G36, where we’d love to show you the …

How can your clinic reduce no-shows?

Emily MacDowallBlog, Business, News, Software

A well-run clinic starts with the efficiency of its scheduling system and patient no shows are a source of frustration to every clinic. From the wasted preparation time to the lost income, having a strategy in place to reduce them is essential. What practical steps can you take? There are a number of ways to effectively reduce the volume of …

Video: Taking card payments in e-clinic

adminBlog, Business, News, Software

Transcript e-clinic makes it simple to take payments by credit or debit card. And, because the transaction is automatically recorded in e-clinic, it reduces the time you spend on admin. e-clinic gives your patient three easy ways to pay by card: 1. Patients can pay in person using chip and pin, or contactless if the transaction is below the limit. …

Prescriptions and online pharmacy with CloudRx

adminBlog, News, Software

One of the great new features in the latest release of e-clinic is the integration with CloudRx for digital prescribing. How does it work? We’ve updated and improved the prescriptions module in e-clinic 2.5. Products can be added as prescribable items with information such as frequency, strength and quantity. Create the prescription in the Medical section of the patient’s record …

Upcoming webinars on e-clinic 2.5

adminBlog, Business, News, Software

Our first webinar, taking place today, takes a broad overview of e-clinic 2.5. The webinars following will pick a subject and focus on it in more detail. All are essential watching for those already using e-clinic and for those considering it. Here’s the schedule upcoming webinars, along with a link to register for each one. You can also subscribe to our …

Great new features in latest e-clinic release

adminBlog, News, Software

We pride ourselves on being at the cutting edge of technology and innovation in clinic management software. That’s why we regularly release updates to e-clinic and make them available to all our cloud-hosted clients. Even better, upgrades are included in the cost of your e-clinic licence, so there’s nothing extra to pay to keep your software up to date. The …

Keystone customer service skills

Emily MacDowallBlog, Business, News, Support

We regularly hear about clinics with ‘top notch’ customer service, but what exactly does that mean? Companies which perform well on that metric tend to have an integrated, holistic approach to customer care. It’s part of the culture, not just a set of skills which can be taught. However, below we’ve tried to identify the keystone skills which can help …