Switching clinic management software? Your guide to a hassle-free transition When managing a private clinic, the last thing you need is uncertainty. You require a system that’s dependable, straightforward, and supports your clinic’s daily activities without any unwelcome surprises. That’s where e-clinic steps in to offer a smooth experience for clinics looking for a change. When systems fail, it’s not …
In today’s digital age, online reviews have become an important tool for consumers to make informed decisions about where to go for healthcare services. In fact, a recent study found that 84% of people trust online reviews as much as personal recommendations. For clinics, this means that having a strong online reputation can be the difference between attracting new patients …
The climate emergency is again in focus as world leaders have been gathering for the 27th United Nations Climate Change Conference, more commonly referred to as COP27. There is no doubt that major changes need to be made on national levels, but individuals and businesses are also stepping up to do their part and make a difference. Making your clinic …
Whether you provide physiotherapy or cosmetic surgery, whether you’re an acupuncturist or a nutritionist, aftercare will form an important part of your treatment plan. As well as providing any necessary clinical follow up required after treatment, aftercare provides an opportunity to continue and build on your relationship with your patient. This is vital to fostering trust and will help encourage …
Over the past decades, as computers have gradually come to dominate everyday office life, it was expected that eventually every workplace would be paperless. But whilst most clinics have reduced paper use, many are still reliant – to at least some degree – on paper notes and forms. Going paperless may feel like the right thing to do, and an …
The idea that clinic efficiency and patient retention directly correlate is well known, but putting it into action is another matter. Patients trust clinics which are well organised and competent, but clinics can also be busy and chaotic places. Clinic managers have to juggle admin tasks as well as deal with nervous patients and troubleshoot emerging issues, whilst sole practitioners …
First impressions are important in any business, providing customers with an indelible image of what they can expect. For most clinics, it is the waiting room that provides patients with their first impression, so it’s essential that you successfully convey how professional and welcoming your practice is. A clinic that presents an attractive and comfortable waiting room is more likely …
It’s common knowledge that it costs a lot more to attract new clients than to retain existing ones – whatever business you’re in – but that’s not the only reason to foster loyalty. Building trusted relationships is a priority for any medical practice. This is far easier to achieve with a patient who wants to come back to your clinic …
When you think about your favourite coffee shop, fashion brand, or cosmetics company, there’s a pretty good chance that colour plays a significant part in the images your mind conjures. In fact, research has shown that colour can influence up to 90% of our initial impression of a brand, and even influences 85% of consumers’ buying decisions. Colours provide a strong and …
Staff retention is a tricky balancing act in all industries, and poses a particular challenge in the healthcare sector, especially given the recent challenges. High turnover imposes unnecessary expenses on a business, and can create a less than professional impression for patients who expect good continuity and to build trusting relationships with their practitioners. Most healthcare practices understand that staff …
