Prescriptions and online pharmacy with CloudRx

adminBlog, News, Software

One of the great new features in the latest release of e-clinic is the integration with CloudRx for digital prescribing. How does it work? We’ve updated and improved the prescriptions module in e-clinic 2.5. Products can be added as prescribable items with information such as frequency, strength and quantity. Create the prescription in the Medical section of the patient’s record …

Should ranking #1 be your clinic’s main SEO goal?

Emily MacDowallBlog, Business, Marketing

A number one search ranking doesn’t hold the value that it used to. On the most basic level, search engine optimisation (SEO) is a battle for visibility. Companies compete for the highest rankings so they can grab the attention of search engine users. When users visit their website, they will hopefully gain new business. (We’ll cover the importance of having …

Upcoming webinars on e-clinic 2.5

adminBlog, Business, News, Software

Our first webinar, taking place today, takes a broad overview of e-clinic 2.5. The webinars following will pick a subject and focus on it in more detail. All are essential watching for those already using e-clinic and for those considering it. Here’s the schedule upcoming webinars, along with a link to register for each one. You can also subscribe to our …

Great new features in latest e-clinic release

adminBlog, News, Software

We pride ourselves on being at the cutting edge of technology and innovation in clinic management software. That’s why we regularly release updates to e-clinic and make them available to all our cloud-hosted clients. Even better, upgrades are included in the cost of your e-clinic licence, so there’s nothing extra to pay to keep your software up to date. The …

Keystone customer service skills

Emily MacDowallBlog, Business, News, Support

We regularly hear about clinics with ‘top notch’ customer service, but what exactly does that mean? Companies which perform well on that metric tend to have an integrated, holistic approach to customer care. It’s part of the culture, not just a set of skills which can be taught. However, below we’ve tried to identify the keystone skills which can help …

Press release: ClearCourse acquires PPM

adminBlog, Business, News

ClearCourse Partnership, a group of innovative technology companies of which e-clinic is part, today announced a deal to acquire the assets of PPM Software. The acquisition is ClearCourse’s first of the year and strengthens the group’s healthcare and CRM capabilities. Founded in 1998, PPM has built a reputation as one of the UK’s leading software providers for medical practitioners operating in the private healthcare sector. Its solution …

Launch of BookmyClinic – our online booking app

adminBlog, Business, News, Software

We are truly excited to let you know about the launch of a new service available to clinics using e-clinic 2. You asked for online booking, but we’ve given you much more. For months, we’ve been developing and testing BookmyClinic, and now we can let you in on the secret. BookmyClinic lets your patients find and book treatments online, then …

What are your Black Friday marketing strategies?

adminBlog, Business, News, Support, Training

Black Friday isn’t just about crowds of shoppers fighting over discount electrical equipment. In fact, this year, it will largely take place online, with non-essential shops and services closed due to the latest UK lockdowns. What started as a one day event has become a four day shopping extravaganza ending on Cyber Monday. (Cyber Monday falls on the Monday after …

Looking after your mental health during lockdown

Emily MacDowallBlog, Business, News

As the country has entered into another lockdown and we are experiencing the dark nights and mornings of winter, it is even more important to look after yourself, both physically and mentally. Whether working from home or back in the office, the strategies below are recommended by experts. We can recommend them all personally, and are actively practicing them ourselves! …

Why online booking is the way forward

Emily MacDowallBlog, Business, Software

As we are spending more time at home and in many cases, our kitchen is our office, laptops and phones are even more essential to us. We can do practically anything via a gadget and booking online appointments is one of those things. e-clinic 2 offers the perfect solution to your online booking needs. If you still need persuading, we …